Terms of Service

Effective Date: October 16, 2025

Placidity Pro Painting (a division of Placidity Inc.) (“we,” “us,” “our,” “Contractor”) provides painting and related services, and operates this website, under the following terms and conditions (“Terms”). These Terms govern:

The offer, acceptance, and performance of painting and related services (the “Services”) for clients (“Client,” “you,” “your”)

Use of the website, including any application / job submission features

By requesting or receiving our Services, or by using our website or application system, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy.

1. Acceptance of Terms

By requesting or receiving our Services, or by using our website (including the job application functionality), you (“Client” or “User”) accept and agree to these Terms, our Privacy Policy, and Cookie Policy.

2. Offer, Acceptance & Consideration

The written Quote that we provide is an offer from us to perform the Services described therein.

A binding contract is formed when you accept the Quote by signature, by paying the required deposit, or by clicking “Accept” (or similar) online.

Your acceptance represents mutual consideration: we provide services; you pay the agreed amounts.

3. Capacity & Legality

You represent that:

You are at least 18 years old and legally competent to enter into contracts;

You are requesting lawful Services;

You have authority over the property or premises where the Services will be performed (or are authorized by the property owner).

4. Scope of Services

We will perform the Services as described in the Quote: surface preparation, painting, cleanup, minor repairs, and other tasks as stated.

Any additional tasks or deviations from the originally quoted scope must be captured in a Change Order signed by both you and us.

We are not obligated to perform any unapproved work outside the scope.

4A. Color, Paint & Materials

Owner‐Supplied Materials: If you supply paint or other materials, you assume full responsibility for quality, compatibility, storage conditions, and usage. Contractor is not liable for defects or failures arising from owner-supplied materials.

Sample Approval Required: Before full application, a test patch or sample area must be approved in writing by you. We will not proceed with full work until your approval is given.

Acknowledgment of Variation: Slight variations in shade, sheen, texture, or finish are normal and acceptable unless they deviate significantly from what was approved.

Documentation: We may take a dated photo of the approved sample and require your written sign-off, for our records.

5. Project Timeline & Delays

Work will begin on the date agreed in the Quote (or as otherwise scheduled) and is expected to complete by the estimated end date.

We will not be liable for delays caused by weather, site conditions, late deliveries, acts of God, your interference, or other events beyond our control.

If delays occur, we may reschedule. Rescheduling may incur additional fees.

6. Client Responsibilities

You agree to:

Provide access to the site, utilities (water, electricity), and workspace as needed;

Remove or protect personal items, furniture, and obstacles that could be damaged or impede work;

Maintain site safety: children, pets, and unauthorised persons must stay clear;

Comply with local laws, HOA rules, or permit requirements (unless otherwise agreed).

7. Pricing & Payment

A deposit is due at acceptance of the Quote, as stated in the Quote.

The remaining balance is due at the time or in installments as specified in the Quote or upon completion.

Late payments may incur interest at 18% APR, or the maximum rate permitted by law, whichever is lower, plus costs of collection.

8. Changes & Additional Work

Any change in scope, extra work, or materials beyond what’s in the original Quote must be documented in a Change Order.

You agree to pay additional amounts for such changes before additional work proceeds.

9. Licensing & Permits

Florida does not currently require a specific state painting license, though local jurisdictions may have regulations.

We maintain all necessary business registrations.

You (the Client) are responsible for obtaining any required permits, approvals, or HOA consents, unless otherwise agreed in writing.

10. Financing (If Applicable)

If financing is offered or accepted, a Financing Addendum will accompany these Terms.

That Addendum will specify total financed amount, APR, payment schedule, late payment terms, prepayment rights, and all credit disclosures as required by Florida’s Consumer Finance Act and the Truth in Lending Act (TILA).

11. Cancellation by Client & Cancellation Fees

Cancellation After Start of Work / Preparation: Must be made in writing.

Cancellation Fees: You may be charged for non-recoverable costs plus a cancellation fee equal to 20% of the Quote, less any portion of the work already completed or reassignable.

If we can reassign your time slot to another client, we may reduce your cancellation fee accordingly.

Termination for Cause: We may terminate the contract if the site is unsafe, you materially breach, or fail to cooperate.

If we cancel for reasons not your fault, we will either refund amounts paid or propose a rescheduling without charging you.

12. Independent Contractor

We perform the Services as an independent contractor, not as your employee or agent. Nothing in these Terms shall be interpreted to create an employer-employee, joint venture, or agency relationship.

13. Warranties & Disclaimer

We warrant our workmanship in accordance with industry standards.

We are not liable for damage or defects resulting from misuse, abuse, modifications, external factors, or environmental conditions.

Except for the express warranty above, we disclaim all other warranties, whether express, implied, statutory, or otherwise (including warranties of merchantability or fitness for a particular purpose).

14. Limitation of Liability

To the maximum extent permitted by law, our total liability arising from or related to these Terms or the Services shall not exceed the greater of:

The total payments you have made to us in the 12 months preceding the claim, or

$5,000 USD

We shall not be liable for indirect, special, incidental, consequential, or punitive damages, including loss of profits, business interruption, or loss of data.

15. Termination

Either party may terminate for material breach if the defaulting party fails to cure within 14 days after written notice.

Upon termination, you will pay us for work performed up to the termination date (non-refundable).

Termination does not affect rights or obligations accrued prior to termination.

16. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, losses, liabilities, damages, costs, or expenses (including attorneys’ fees) arising from:

Your negligence, willful misconduct, or breach of these Terms;

Your property conditions, third-party claims related to the site, or violations of law;

Your misuse or misrepresentation of materials, permits, or approvals.

17. Force Majeure

We shall not be held liable for delays or failures in performance caused by events beyond our reasonable control, such as storms, floods, fire, strikes, pandemics, shortages, or government actions.

18. Dispute Resolution & Governing Law

These Terms are governed by and construed under the laws of the State of Florida, without regard to conflicts of law principles.

Mediation: Before commencing formal legal action, the parties agree to pursue good-faith mediation by a neutral mediator within 30 days of written notice of dispute.

Arbitration: If mediation fails within 60 days, any unresolved dispute shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), held in Palm Beach County, Florida. The arbitrator’s decision shall be final and binding. Each party bears its own costs (unless the arbitrator orders otherwise).

19. Intellectual Property

We retain all intellectual property rights (copyrights, designs, photos, plans) in any work, content, or materials we produce or provide, unless expressly transferred in writing.

When you submit resumes, portfolios, designs, or work samples (including via our job application interface), you grant us a non-exclusive, royalty-free license to use, review, store, evaluate, and consider those materials for recruitment or contract purposes, without claiming ownership of your underlying intellectual property.

20. Website Use & Job Application Feature

Use of our website (including browsing, contacting, submitting job applications) is subject to these Terms, along with our Privacy Policy and Cookie Policy.

Applicant Submissions: If you submit a job application or upload documents (resumes, portfolios, etc.), you warrant that all submitted content is truthful, accurate, lawful, and doesn’t infringe on third-party rights.

You permit us to store, review, and otherwise process your submission in accordance with our Applicant Privacy Notice.

We reserve the right to refuse, reject, remove, or disqualify any submission that violates these Terms (e.g. contains offensive content, is fraudulent, or is submitted in bad faith).

21. Entire Agreement & Modifications

These Terms, together with the Quote, Privacy Policy, Cookie Policy, and any Change Orders or financing addenda, constitute the entire agreement between you and us regarding the Services and site usage.
No oral or implied agreements override this.
We may update or modify these Terms from time to time; the revised version will be posted on our website with a new Effective Date. Continued use or acceptance after revision implies your consent to the updated Terms.

22. Effective Date & Authorization

By accepting our Quote, paying the required deposit, clicking “Accept,” or otherwise using the site or application feature, you acknowledge that you have read, understood, and agree to be bound by these Terms as of the date of your acceptance.

Contact Information

Placidity Pro Painting (a division of Placidity Inc.)
Address: 3801 PGA Blvd, Suite 600, Palm Beach Gardens, FL 33410
Email: [email protected]